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The article explains AHRC terminated the case because no settlement between the parties could be reached. They're not a court, so can't impose/determine outcomes, or achieve a resolution between two parties beyond conciliation when both parties couldn't reach an agreement. It said they found the claims "reasonably arguable".
Claim against Bain and DFAT lack substance, but those against Virgin may still have substance.Did you not read the following sentence
“She found the claims against Bain and DFAT lacked substance.”
But the paragraph above Bain - in the original link:She found the claims against Bain and DFAT lacked substance.”

The problem is that people who need it often find that the service is delayed or in MrsQS case, truncated, because of the demand from people who don't need it but want it.And the passenger should be free to use that as they see fit.
