Extra leg room fail

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kazhere

kazhere

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Joined
Nov 17, 2010
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I booked and paid for extra leg room for my flight on Wednesday and just saw to my dismay I've been moved to a middle seat in the row behind the exit row. Can anyone tell me if I have any choice in this?
I've dropped to Bronze after moving to Perth and no longer traveling very often.
I also happen to be flying to Melbourne at the same time as a bunch of football fans who are now desperate to join me! I'm guessing the high demand for this flight has something to do with it....?
 
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kazhere said:
I booked and paid for extra leg room for my flight on Wednesday and just saw to my dismay I've been moved to a middle seat in the row behind the exit row. Can anyone tell me if I have any choice in this?
I've dropped to Bronze after moving to Perth and no longer traveling very often.
I also happen to be flying to Melbourne at the same time as a bunch of football fans who are now desperate to join me! I'm guessing the high demand for this flight has something to do with it....?
Click to expand...


Poor form in any event...
 
Update - I rang the call centre and they said there was a "system error". I shouldn't have been able to make the booking so they are refunding the $60 fee. They also gave me an aisle seat which I'm grateful for!
 
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