markis10
Veteran Member
- Joined
- Nov 25, 2004
- Posts
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- Qantas
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As part of the reshuffle, Qantas loyalty chief executive Andrew Glance will take responsibility for group customer strategy and insights, becoming Qantas’ chief executive of loyalty and customer.
Qantas international and freight chief executive Cam Wallace will take responsibility for Qantas’ in-flight and on-ground products and services, including lounges.
Qantas domestic chief executive Markus Svensson will take responsibility for Qantas’ customer care and recovery, including contact centres, working closely with the other operational areas in Markus’ team.
Qantas international and freight chief executive Cam Wallace will take responsibility for Qantas’ in-flight and on-ground products and services, including lounges.
Qantas domestic chief executive Markus Svensson will take responsibility for Qantas’ customer care and recovery, including contact centres, working closely with the other operational areas in Markus’ team.
