Apologies to the OP for hijacking this thread, but just wanted to put my two bits worth in on the level of customer service on Emirates.
Had two recent flights in J (from DXB-BKK / BKK-SYD). First time flying Emirates so was really looking forward to an amazing experience (especially as on the A380). I have to say I was really disappointed with the level of customer service on both flights. Was really hit and miss. Some of the crew were friendly, but some just didn't seem to want to be there - really felt like an inconvenience to them (so sorry I asked you for a second drink). Absolutely appreciate that people can have a bad day, but given it was a first time experience with Emirates (and in J), it wasn't just one of the crew, and was over two different flights, definitely has me looking at alternative airlines for the J experience in future.