Email from Amadeus

[mrsterryn]

My email from Qantas has come from Amadeus. I am aware it is a platform. Just wondering why my ticket confirmation is from Amadeus not Qantas ?

 

[GoldCanyon340]

Not from [email protected] ?

 

[mrsterryn]

I just did a reply to check

 

[GoldCanyon340]

My last QF metal booking was made Wednesday and I received the etkt from the yourbooking address. Emails I've received from the amadeus address have been for EK award bookings using QF points, just one example and there maybe others.

 

[mrsterryn]

This was an award booking that was
SYD HKG QANTAS
HKG FRA Cathay
FRA LHR BA

 

[sudoer]

The plain text e-tickets are generated by Amadeus and come from "Qantas Airways Contact Centres " <[email protected]>

The PDF e-tickets with nicely formatted HTML emails come from "Qantas Customer Services" <[email protected]>

I tend to find any award booking which originates overseas comes as plain text. I have SYD-HKG and HKG-SYD awards booked for the end of the year on separate PNRs - ex SYD I got a PDF, ex HKG I got plain text.