e tickets

Discussion in 'Open Discussion' started by minore, Dec 10, 2006.

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  1. minore

    minore Junior Member

    May 7, 2005
    How long should it take for a travel agent to arrange for air tickets over a weekend

  2. Dave Noble

    Dave Noble Senior Member

    Oct 10, 2005
    If they are working... 10 minutes I would expect

  3. Mal

    Mal Enthusiast

    Dec 25, 2004
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    If the agent couldn't get the tickets to auto-price via their booking systems, or had to be confirmed with the airline for another reason it could take until Monday.

    But otherwise, pretty quickly I'd expect.
  4. GDSman

    GDSman Member

    Oct 18, 2004
    Firstly it depends whether the agent is IATA accredited or not as without IATA accreditation they get the tickets issued by a third party (called a consolidator) which will normally only happen during weekdays. Then, as a general rule it will depend on the type of ticket and where the booking was made (online or in an agency/over the phone). For simple tickets on major carriers (e.g. QF domestic or trans-tasman), many agents would robotically ticket from their website or agency. For complex international or for deeply discounted tickets it's more likely that manual intervention will be required which may need specialist help (only available normal weekday business hours) or could take a little time. Unfortunately there's no quick answer.

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