Hi All,
I'm considering downgrading my Australian Amex Personal Platinum as I don't want to pay the $1450 fee. I called and asked about retention bonuses but was offered nada.
The person I spoke to (was in Australia) and said that I would receive a refund of the annual fee if I cancelled or downgraded within 30 days of the fee appearing on my statement. She also said that I'd get a pro-rata refund if I decided to downgrade after the 30 day period - but if I cancelled after the 30 days then no refund of the annual fee would be possible.
I was wondering if Amex Australia allows you to use the card benefits (such as travel credit etc) before cancelling/downgrading. I know that it's common with the USA Amex cards, but was wondering if anybody has had experience with the Australian ones?
Cheers,
Thiz
I'm considering downgrading my Australian Amex Personal Platinum as I don't want to pay the $1450 fee. I called and asked about retention bonuses but was offered nada.
The person I spoke to (was in Australia) and said that I would receive a refund of the annual fee if I cancelled or downgraded within 30 days of the fee appearing on my statement. She also said that I'd get a pro-rata refund if I decided to downgrade after the 30 day period - but if I cancelled after the 30 days then no refund of the annual fee would be possible.
I was wondering if Amex Australia allows you to use the card benefits (such as travel credit etc) before cancelling/downgrading. I know that it's common with the USA Amex cards, but was wondering if anybody has had experience with the Australian ones?
Cheers,
Thiz