SeatBackForward
Senior Member
- Joined
- Jun 20, 2006
- Posts
- 5,551
- Qantas
- LT Gold
- Oneworld
- Emerald
Yep and handing out points/SC's rather than a concerted effort at any of the below:Don’t tell me Qantas are getting desperate![]()
- a Call Cenetre that actually knows what Qantas does
- Staff who understand who the customer is
- Executives who understand a sustainable business is good for everyone rather than extracting what they can for themselves in the short term
- Qantas FF program has become too diluted to be a meaningful FF program
- You know..actually be an airline...
