Domestic Upgrade Process

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Paddy55

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Sep 30, 2006
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Fellow AFF'ers

Done little Domestic travel in the past year... but now I'm back travelling regularly for the foreseeable future :) - I'm WP btw

When I was last travelling regularly I used to book Y both ways and use points to upgrade the return leg (from Perth - Sydney).
I was guided by ExpertFlyer and thought "U" availability was the key, and I made the booking, requested the upgrade, and did the J Seat allocation all in the one session. Easy peasy.

Just booked two ADL - SYD legs in the past week where U=2 or 4 (it is a 73H and then a 763 service) and all I get is "Upgrade Requested".


So my question is has QF "enhanced" the upgrade process?

If so it is a pain in the a**e :evil:
 
I've had that before. Like mannej said, I've always just cancelled the request and resubmitted and they've gone through.
 
The other potential is your booking hasn't been ticketed yet - that was the issue I had with my last booking, once it ticketed the upgrade cleared promptly
 
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An easy way to check for those without ExpertFlyer is to check for a Business Classic Award seat.

QF only "enhanced" the process by allowing those who do not get a confirmed upgrade upon request to instead "waitlist" for an upgrade (similar to how QF does the international upgrades).

Anyone possibly know why the request may not work the first time? (Apart from a delay in the ticketing process)

I can relate to mannej in that I made a booking but then went straight to My Bookings to upgrade it, and it didn't work. Probably didn't help my booking was from a voucher. A quick call to Qantas saw the booking confirmed and through, whereupon the agent processed the upgrade herself and even selected a seat for me (without the telephone assistance fee).
 
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