Just received an email from Qantas announcing that they will be suspending the chauffeur drive service between Australia and London from 15th April (including if you booked through EK). The email I received is below:
We’re making changes to our Chauffeur Drive services and wanted to update you before your next flight with us.
From 15 April 2020, Qantas will no longer be offering its complimentary Chauffeur Drive service on flights between Australia and London. This also applies if you have booked an eligible flight with a Qantas flight number that is operated by Emirates.
Existing Chauffeur Drive bookings made on or before 15 April 2020 for travel through to 30 April 2021 won’t be impacted.
If you have not confirmed your Chauffeur Drive service, you can still book your complimentary Chauffeur Drive before 15 April through Manage Your Booking, for upcoming travel through to 30 April 2021.
We understand that international travel is severely impacted by coronavirus travel restrictions at the moment and this may affect your ability to book a flight that is eligible for the Chauffeur Drive service by 15 April 2020.
When our international flying schedule resumes, first and business class passengers will still have access to a premium flying experience with luxury lounges and onboard experiences.