Delayed bags - is anyone able to speak Qantasesque?

[RSD]

Flew DPO-MEL-SYD today, the MEL-SYD departed at 4pm, arrived in Sydney to find out that my bags hadn't made the MEL-SYD flight - no idea why.

Baggage services told me that the bags would coming on QF478 landing at 19:35 and that they would deliver them to the hotel. They didn't tell me that the baggage services phone number closed at 21:00, so about 21:10 when the bags hadn't arrived I tried phoning them but got the recoded message saying that the phone line won't be manned now until the morning.

I've looked up online - it says this -


Does anyone know if they update it further when it has been picked up or is it likely that the bags have been picked up by a courier driver and are on their way?

Any help would be appreciated - seeing as how I'm not getting a lot of help from Qantas!

 

[RSD]

Bags have just arrived at the hotel - that is a relief!

 

[AIRwin]

Bags have just arrived at the hotel - that is a relief!

Was it reflected in the tracking status?

 

[offshore171]

Good to hear you have been reunited.

Not going to help this time of course, but going forward, I'd highly recommend throwing an airtag in each bag.

 

[Seat0B]

Not going to help this time of course, but going forward, I'd highly recommend throwing an airtag in each bag.

I totally agree with you @offshore171, and do this myself.

However, reading about @RSD's predicament, I am left wondering - if you locate your bag but QF baggage services are closed/not answering the phone, what actual use is it that you know where the bag is?

I've had a couple of stressful work trips from CBR in winter (think -5 degrees) to DRW (think 35 degrees) for work when my bags took a detour and left me with totally wrong clothes for work - very sweaty the next day. Or the time I flew from CBR (35 degrees) to BNE (35 degrees) for work wearing a very summery dress) and the bag did not arrive for my Monday training session with a bunch of officials from Indonesia (very Muslim), and my clothes were not only too informal, but also too revealing of arms, decolletage etc. Sure buy some new ones - exactly where on a quite Sunday at 9pm in BNE could I do that? Delivery of baggage sometimes really matters.