"Customise Your Journey" gone?

[ketsuzei]

Earlier this week I was trying to use "Select on Q-Eat" to choose a meal for an international flight tomorrow, and kept getting an error message telling me to call Customer Care.

(The response was basically "You'll be able to choose a meal onboard anyway".)

Today it seems that the entire "Customise Your Journey" is missing from all of my future bookings... just a glitch localised to me?

 

[Happy Trails]

I had the same error for my outbound flight last week, but it's functional again for my return on Sunday.

 

[maroonone]

Not here for me -went today to select 7 days out and no option anywhere. Was there about two weeks ago but not within time frame so I couldn't use it.

 

[Kef]

Not here for me -went today to select 7 days out and no option anywhere. Was there about two weeks ago but not within time frame so I couldn't use it.

After reading this thread I went into my bookings to check "Customise Your Journey" mine is also gone... Interesting??

 

[Batesy]

I was getting the same error in mid January for my LAX-SYD in J. Could not choose meals online.
Got to our QF12 and had a limited choice available on board as of course they ran out of the meals I actually wanted.
Emailed QF about several issues over my journey. I of course have heard zilch, nada, nothing, zero, back from my airline of choice that between the six travellers we spent a reasonable amount of coin on J flights.
I even took the survey about my first flight, had the opportunity to email the survey provider who told me he would follow up with QF as I gave them a pasting about one aspect of my SYD-LAX QF107 and after two follow up emails with him have still heard diddly squat.
Oh well.....

 

[Princess Fiona]

Very curious, disappeared from my bookings also.
Can't book Chauffeur drive either for next month's long haul.
The usual useless options eg. "pay $180 for an exit row" when the booking is in J remain at the top of the page.
Another website "enhancement" or actual change of conditions ?