Credit Card Fees

Discussion in 'Virgin Australia Velocity' started by nuthq, May 9, 2014.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
Our site contains tons of information that will improve your travel experience.
Joining AFF is fast, simple & ABSOLUTELY FREE -  join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.
Once registered, this box will disappear. And you will see fewer advertisements :)
  1. nuthq

    nuthq Intern

    Aug 26, 2009
    Melbourne, Australia
    Hi All,

    i recently booked 2 economy flexi fares from MEL-LHR. Because there was not enough availability on the outbound flight to upgrade both of our flexi fares to Y+ my partner had to travel in Economy. The booking agent said because of this they would need to complete 2 separate bookings with 2 different PNRs (Which was fine)

    I have just checked my credit card statement and noticed I have been charged 2 lots of guest contact centre and credit card fees for the 2 separate bookings. Given the reason for 2 bookings was VA's systems does it seem fair that I should get charged twice?

    I'm Velocity WP if it matters...


Share This Page