Confusing Name in the GDS?

Discussion in 'Open Discussion' started by Simon L., Mar 16, 2006.

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  1. Simon L.

    Simon L. Junior Member

    Oct 9, 2005
    13
    0
    Hi there.

    Just a quick question for those who are familiar with the various GDS.

    I am currently holding an international booking with Qantas. The TA booked it by using Galileo as their GDS.

    However, when I view my booking via Amadeus, which is the GDS that Qantas utilises, it shows up my name as Simonmr L. or SIMONMR L..

    Just wonder is this normal?

    Cheers.
     

  2. GDSman

    GDSman Member

    Oct 18, 2004
    301
    204
    Hobart
    Doesn't sound right - I would get the TA to verify. You wouldn't want to have a booking where your name in the PNR differs from that in your passport.
     
  3. Simon L.

    Simon L. Junior Member

    Oct 9, 2005
    13
    0
    Thanks GDSman. That's the thing I am worried about, I asked my TA several times, but she is always said it is standard and absolutely no worries at all.

    Cheers.
     
  4. DPG

    DPG Member

    Oct 23, 2005
    172
    1
    SYD
    It is very normal for Galileo. I use Galileo all the time and have on numerous times tried to get bookings to show up correctly in Amadeus, but have never succeeded.

    Have never had any problems with a flight though, and on the boarding pass, it manages to convert it to SIMON/L MR!

    If you go to viewtrip.com (Galileo's online viewer), it will show your name as being SIMON/L MR. It must just be how the two GDS's communicate!

    So never fear! Your TA has not messed up!

    D P G
     
  5. Simon L.

    Simon L. Junior Member

    Oct 9, 2005
    13
    0
    Thanks for the info, D P G.

    However, I tried it via viewtrip.com, it shows up as L., Simonmr as well.

    What is going on?! :evil:

    Cheers.
     
  6. DPG

    DPG Member

    Oct 23, 2005
    172
    1
    SYD
    If Simon is your surname, then the booking in ViewTrip should come up as: Simon, Lmr

    If L is your surname, then the booking in ViewTrip should come up as it has: L, Simonmr

    Without knowing what your surname/firstname is, I am unsure of the correct answer. If the above doesn't help, then I would suggest speaking to your TA to reconfirm.

    Nothing Life Threating and usually easy to fix if it is the wrong way around.

    D P G from Stockholm!

    Editied to make post make sense! :shock:
     
  7. Simon L.

    Simon L. Junior Member

    Oct 9, 2005
    13
    0
    Thanks for your quick response, highly appreciated.

    Yes, I used Flight Centre as my TA this time, I used to go with STA Travel, one of my close friends is a Branch Manager with STA. However, I decided to give Flight Centre a go this time since my STA friend is on her vacation.

    On Amadeus, it shows up my Passenger Name as Simonmr L. (The last name is all in capital letters) or SIMONMR L. (All capital letters). On ViewTrip.com, it shows up as L. (Only the first letter is in capital letter), Simonmr.

    Yes, Simon is my first name...

    Once again, thanks heaps for your contribution. I will probably speak to my TA tomorrow just to double check again.

    Cheers.
     
  8. Simon L.

    Simon L. Junior Member

    Oct 9, 2005
    13
    0
    D P G, you're too fast to edit your post :wink:

    Cheers.
     
  9. DPG

    DPG Member

    Oct 23, 2005
    172
    1
    SYD
    Is your surname L? Or are you just abreviating it for your post, as it should show your full surname both in Amadeus and Galileo.

    I guessed you might have booked with Flight Centre, as they are one of the biggest users of Galileo in Australia.

    If I was at work, I would be able to check it for you!

    D P G from Stockholm!
     
  10. DPG

    DPG Member

    Oct 23, 2005
    172
    1
    SYD
    Simon L. But you will probably agree the first one made little sense! :shock:

    D P G from Stockholm!
     
  11. Simon L.

    Simon L. Junior Member

    Oct 9, 2005
    13
    0
    Thanks again. It did show my full surname, I only use L as an abbreviation.

    Somehow, I think there are too many Flight Centres around nowadays, I somehow felt guilty for not trying them out.

    Anyway, I think I'd rather stay with that STA Branch Manager for complicated international bookings in the future since she has known me for so long that she knows all my travel habits, haha.

    Once again, thanks a million.

    Cheers.
     
  12. Simon L.

    Simon L. Junior Member

    Oct 9, 2005
    13
    0
    Certainly made sense to me, mate.
     
  13. DPG

    DPG Member

    Oct 23, 2005
    172
    1
    SYD
    Well I am glad it is all sorted now...!

    If your STA Branch Manager ever goes off and has babies or the like, PM me, and I can see what I can organise for you!

    As I know all about the complex itineraries as well! I am on one right now! :D

    D P G from Stockholm!
     
  14. Simon L.

    Simon L. Junior Member

    Oct 9, 2005
    13
    0
    SIMON - KEEP IT IN MIND... :)

    :wink:
     
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