G'day all: I recently made my first Jetstar booking for a March 2023 flight. I immediately received a confirmation email with a message stating "Your itinerary is on its way. It can take up to 24 hours to arrive if we are busy." It's now been about a week, and no itinerary has been emailed. I've also gone to "Manage My Booking" online and clicked on "re-send itinerary" but I just get a copy of the original email. And I've checked every tab on the booking -- booking summary, etc. -- and while the booking is listed as "confirmed" what I don't see anywhere is an actual ticket number.
Is this normal for Jetstar? Or do I need to call?
Many thanks in advance for your advice.
Is this normal for Jetstar? Or do I need to call?
Many thanks in advance for your advice.