Anyone still waiting on the points and refund of half the annual fee?
You're not going to get them...
As one poster pointed out, the offer is only technically valid if you received a direct email about the promotion... I applied for a similar one - where they originate on Qantas' Member Specials page - implying that as a member of Qantas FF, you'll be able to take advantage of the offers posted on that page - not so fast....
The asterisk qualification on the Qantas page @
https://www.qantas.com.au/fflyer/dyn/memberSpecials/cards/commonwealth-bank-bonus clearly shows what the other posted published (* Offer only applies to the recipient of an email from Qantas about the offer....) and they (CommBank) advise you of this after you call up when 3 months has gone by & no points and no discount & tell you to go away.
The misleading part is, firstly, that qualification term is buried down the bottom of the Qantas page terms in 'member specials' in small print & not prominent, and secondly, the qualification changes once you reach the actual Commbank page - the qualification simply changes to saying that you need to apply via that link on the page - nothing about having to receive a targeted email to apply.
If you were lucky, or received a targeted email then you may have your points & annual fee discount. If you weren't, then you have to call to complain about their misleading & deceptive advertisements - I wonder how many people were denied their points & discount because of this???
The funny thing to me too is how many sites and blogs etc. come up when you search for these offers - specifically the CommBank ones that originate on the Qantas pages - none of them mention about having to receive an email to qualify - that just highlights how deceptive it really is when you have news outlets and the like pushing these offers and don't realise their readers are ineligible unless having received this mythical email from Qantas...
Eventually after raising a complaint with them, the financial ombudsman & ASIC we received our points & discount, but ASIC, being the toothless tiger that they are, declined to take any further action claiming that there was no evidence of misleading conduct... yeah right.
Also readers, don't forget how applying for credit cards can negatively affect your credit rating. If you apply for too many things this will knock your score down - sign up for Veda alerts with credit score, a handy tool to have to monitor your score & alert you to any activity on your credit file to help prevent possible fraud & identity theft.
Cheers,
Bert!