Even I have received a mail saying I will be receiving the replacement card in next couple of weeks. However I have a lot of direct debits that are currently in place , will they honor the existing direct debits.
It seems the 138,000 points transfer is enforced. Just tried to transfer for the bonus Velocity offer and got an error message.
I reached out last week via secure message, after reaching the spend target, and they confirmed I had met the threshold and there would be a three-week wait. So far it's been about two weeks. I will update when/if I receive the bonus points.I can't tell if there's already an answer to this query in a different thread but card terms say they will post sign-up bonus within 3 weeks of minimum spend - does anyone have any experience of whether accurate? Thanks
And...I received the first 100k bonus Flybuys last night. (The remaining 20k are due after the next annual fee.)I reached out last week via secure message, after reaching the spend target, and they confirmed I had met the threshold and there would be a three-week wait. So far it's been about two weeks. I will update when/if I receive the bonus points.
My girlfriend applied for this card back in October and was approved immediately and received her 100k FB points 3 weeks after meeting the required spend.
My father applied in November and was neither approved nor denied. When you click the link in the email to check the status of the application, it still says "thank you for your application. We will get in touch with you soon to let you know the status of your application."
I applied for the same card in the first week of January and have the same 'pending' message as above.
Have they stopped processing these because the deal ends today 31/01/20 and they don't want to pay out the FB points? It is Citibank after all.
Has anybody else been approved in December or January for this?
It's a basic CC with a low limit, so doubtful we would be denied for financial reasons.
Interested to hear from others,
hey there,Not to be flippant, but I think the optimum word there is "Citibank". I had a totally frustrating time with them and only got action once I started financial ombudsperson action.
i thought Citibank might be the case!
I had a successful Ombudsman case against them 3.5 years back for a QANTAS earning card and even once the case was ruled in my favour, they still dragged their feet and held out. I got it in the end though.
Just don't get why my gf was approved immediately and got FB points on time for this card, and the old man and I havent even been denied, much less approved! And we have better credit ratings!
Haven't received it yet. Will need to follow up. Same with the $100 supermarket eVoucher targeted offer they sent out in Oct-Dec last year (spend $1000 and receive a Coles $100 eVoucher).Has everyone received their 20K on the anniversary automatically or did you need to follow up?