Citibank Select Travel insurance

[tbd]

Anticipating an exodus of Amex platinum charge card users after recent travel insurance changes, can any citibank select card holders comment on their travel insurance coverage (and general happiness with the card)
Thanks

 

[11sjw]

I've glanced through their PDS and didn't see coverage for delayed luggage. Did I miss it (quite possibly) or is it not there?

 

[aasz1978]

I've glanced through their PDS and didn't see coverage for delayed luggage. Did I miss it (quite possibly) or is it not there?

I haven't known much about this card. I am researching it and will be asking those who are working with Citibank.

But at the very least, it doesn't cost as much as AMEX charge and the travel insurance is probably not much inferior to AMEX (even after their dilution).

 

[serfty]

I've glanced through their PDS and didn't see coverage for delayed luggage. Did I miss it (quite possibly) or is it not there?

[-]It's not there - you are only covered for loss of items. Of which the first 1000XDR the underwrites would recover from an airline deemed resposible for its loss as appropriate.[/-]

It is there - see pages 12, 32 & 33.

http://www.citibank.com.au/global_images/complimentaryinsurance/pdf/citibank_tc_270911.pdf

 

[11sjw]

It's not there - you are only covered for loss of items. Of which the first 1000XDR the underwrites would recover from an airline deemed resposible for its loss as appropriate.

http://www.citibank.com.au/global_images/complimentaryinsurance/pdf/citibank_tc_270911.pdf

That's a nasty little out. Very handy being able to spend a few hundred for clothing etc when luggage is late.

 

[asterix]

In my copy of the PDS "Description of Insurance Cover Effective from 1 October 2011" it says the following:

Personal belongings and business items
We cover you for the theft and loss of or
damage to the following personal belongings
and business items whilst on your journey:

(d) emergency replacement of your
clothes and toiletries if all your luggage
(except carry-on luggage) is delayed,
misdirected or temporarily misplaced by
any carrier for more than 12 hours and
you obtain written confirmation from
the carrier as to the delay, misdirection
or temporary misplacement.

 

[serfty]

You are indeed correct - in fact there is no excess in that situation:

Personal Belongings and business items (except for claims for the cost of replacing your travel documents, travellers cheques and credit cards or the emergency replacement of your clothes and toiletries; in which case, no excess applies)

- see pages 12, 32 & 33.

http://www.citibank.com.au/global_images/complimentaryinsurance/pdf/citibank_tc_270911.pdf