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Edit on above: vnd55000 is aud3.30
No fee in Kuwait or Bahrain. Bahrain even has a Citibank ATM at the airport.
Hi
Long time lurker, first time poster.
I signed up for one of these today. Beware - the web sign-up is not working properly.
After trying several times to submit my application, I gave up and called.
Turns out there is a "known issue" with the web sign up - if you provide your TFN - it doesn't work! If you don't provide your TFN - it works fine! You'd think they'd fix it!!
Cheers
Hi
Long time lurker, first time poster.
I signed up for one of these today. Beware - the web sign-up is not working properly.
After trying several times to submit my application, I gave up and called.
Turns out there is a "known issue" with the web sign up - if you provide your TFN - it doesn't work! If you don't provide your TFN - it works fine! You'd think they'd fix it!!
Cheers
Surprised to read all these stories about the card being suspended for suspected fraud - I never report my travel patterns and never have a problem.
Having been using Citibank cards for years, I think they have very "random" software, certainly not sophisticated one.
I have never pcalled them when going overseas except recent trip two weeks ago. Interestingly enough, I only have problem once and it was in this same trip.
Citibank's own ATM at Hong Kong airport could provide me with correct balance on my account but refused to let me withdraw cash.
i rang them and the guy told me to make sure it is Citibank ATM, I said YES I am standing in front of three Citi ATMS, then he advised me to use other bank's ATM.
I ended up withdrawing cash from the local bank ATM and luckily without fee too.
i won't waste my time to call them again.