Card Promotions Citi Prestige Credit Card: 300,000 Citi Rewards Points

[Airbumps]

Half or full waived?

Half.

 

[Muppet501st]

I called twice before being billed and they said no to discount both times. Rang straight after being billed and got $350 back. Note, I did not say I was going to cancel, just the cost was too much for the benefits and I discussed what benefits were of no value to me and they gave me the discount. As I understand it, Aust laws prevent trying to stop a customer cancelling through incentives, so that is why I did not suggest cancelling……. If your current desire is to cancel, then you should be able to be more overt and get the whole $700 back. I have never had that rejected when requested and it is not far past billing date.

So just had the fee charged for my new year.
Called up and was declined any discount. I did ask if they could please follow this up with a supervisor to see if they could offer any discount.
Now waiting on a return phone call from them.

 

[jasrulz63]

So just had the fee charged for my new year.
Called up and was declined any discount. I did ask if they could please follow this up with a supervisor to see if they could offer any discount.
Now waiting on a return phone call from them.

I called up and was denied the discount. I called back, got someone else who was happy to process half back.

 

[Muppet501st]

I called up and was denied the discount. I called back, got someone else who was happy to process half back.

they did call back but i missed their call.
When i have some spare time, i'll try again.

 

[Muppet501st]

they did call back but i missed their call.
When i have some spare time, i'll try again.

So made another call,

Not able to discount it, and would only offer a $$ on pro rata on meeting 3 criteria- Held card for more than 3 months, 2. been charged the fee, and 3, cancelling the card.

I did mention that i had "friends " who had received a discount, and was told there was a recent change.

Guess i'll hang onto the card until that 20k points per monthly transfer deal expires.

 

[Weasel]

I've opened up a second card in addition to the Citi Prestige. Is it possible to take advantage of a 0% balance transfer on the new card and transfer from the citi prestige card?

I would have to time the transfer right with my citi pay all monthly transfer date. Has anyone done this or is there anything else I need to be aware of?

 

[nightelves]

Anyone else got offered a half annual fee and then another half off that remaining annual fee? Essentially only paying $175 to keep the card for another year.
Email went something like this:

Great news X,

Half of your annual fee on your Citi Prestige Card ending in xx_X which was deducted in January 2024 has now been reversed.