Citi cards become myCard - no more CX, KF, EY, QR from 16/11/25

[fkcn]

But maybe it makes sense to others. If so, please explain!

 

[MELso]

Where do you see the earning rates ? E.g premier.

Also in the T&Cs here: https://www.mycard.com.au/content/dam/mycard/documents/terms-and-conditions/rewards-program-tcs.pdf

 

[FrequentFlyer85]

View attachment 483192
Though I suspect the duplication of ‘overseas’ blurb under domestic spend is a website error. Doesn’t make sense.

It looks like there is something wrong with their mobile website. When I load on mobile I see the mess above, but on a desktop browser it looks completely different:

 

[Flashback]

1 hour 55 mins on hold and through to the most incompetent agent I've ever come across ............

 

[kkl]

Seems like any transactions over this week- points hasn’t posted. Normally shows up in 48 hours