Economy_Gold
Member
- Joined
- Nov 11, 2010
- Posts
- 106
- Qantas
- Platinum
I can see many confused people and angry calls into the service centre for pax flying MH & QR in particular, why couldn't they have just reduced the earn rate rather than confusing the situation 'by changing definitions' on what the class matches too, you should fix this QF before it becomes an issue later. :evil:
I agree that "the changed definitions" should be reversed as soon as possible and before 1 December. The system is already complex and some of the changes (MH, QR or BA Premium Economy as Flexible Economy) will lead to frustration, angry comments and bad press for Qantas.