- Joined
- Nov 12, 2012
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- 25,656
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Just for info really.
I had made an EK CD booking on a Qantas award tickets (the service since axed by Emirates, but bookings honoured).
I went to change the pick-up address in MMB on the Qantas site (which is where Qantas says to go) - but couldn't find any CD booking. Called QF Premium line. Very helpful agent went to change it for me - she found the booking, but couldn't change it. Consulted her supervisor - supervisor says it should be able to be changed, but couldn't also. Agent called Emirates. Emirates says changes not possible without cancelling the original booking, and of course no new bookings allowed!!
QF supervisor is going to put through a manual request to Emirates - but noted NOT to cancel the booking!
I had made an EK CD booking on a Qantas award tickets (the service since axed by Emirates, but bookings honoured).
I went to change the pick-up address in MMB on the Qantas site (which is where Qantas says to go) - but couldn't find any CD booking. Called QF Premium line. Very helpful agent went to change it for me - she found the booking, but couldn't change it. Consulted her supervisor - supervisor says it should be able to be changed, but couldn't also. Agent called Emirates. Emirates says changes not possible without cancelling the original booking, and of course no new bookings allowed!!
QF supervisor is going to put through a manual request to Emirates - but noted NOT to cancel the booking!