Hi,
I recently applied for a CBA Platinum Mastercard (as the CBA Platinum Visa was not on the form), and I received a CBA Platium Visa.
It doesn't really bother me, but I am interested in the differences in regards to the conceirge services.
Can someone please tell me:
* Your Platinum Connection offered directly through the Commonwealth Bank is only available during limited hours? The number that they give for Your Platinum Connection is the Commonwealth Awards number 131661. Is there a more direct number? Or is this just a substandard conceirge service?
* With the CBA Visa Platinum, I believe you are entitled to make use of the Visa Platinum conceirge services. So wouldn't it just be better to call Visa Platinum conceirge directly rather than using the Commonwealth Bank conceirge service??
* With the CBA Mastercard Platinum, can you use the Mastercard Platinum Connection conceirge services? Thus can you just use Mastercard conceirge services directly rather than using the Commonwealth Bank service? On the Mastercard Platinum website, when it lists the number for Australia, it says:
Australia (except Commonwealth Bank) (61-2) 9461-3881
Australia (Commonwealth Bank cardholders) 13 1661 or
So this makes me think maybe they wont talk to Commonwealth cardholders?
If this is the case, and CBA Visa Platinum cardholders can use both Visa Platinum conceirge services and CBA conceirge services, whilst Mastercard cardholders can only use CBA conceirge services, wouldn't it be much better to have the Visa Platinum card?
I recently applied for a CBA Platinum Mastercard (as the CBA Platinum Visa was not on the form), and I received a CBA Platium Visa.
It doesn't really bother me, but I am interested in the differences in regards to the conceirge services.
Can someone please tell me:
* Your Platinum Connection offered directly through the Commonwealth Bank is only available during limited hours? The number that they give for Your Platinum Connection is the Commonwealth Awards number 131661. Is there a more direct number? Or is this just a substandard conceirge service?
* With the CBA Visa Platinum, I believe you are entitled to make use of the Visa Platinum conceirge services. So wouldn't it just be better to call Visa Platinum conceirge directly rather than using the Commonwealth Bank conceirge service??
* With the CBA Mastercard Platinum, can you use the Mastercard Platinum Connection conceirge services? Thus can you just use Mastercard conceirge services directly rather than using the Commonwealth Bank service? On the Mastercard Platinum website, when it lists the number for Australia, it says:
Australia (except Commonwealth Bank) (61-2) 9461-3881
Australia (Commonwealth Bank cardholders) 13 1661 or
So this makes me think maybe they wont talk to Commonwealth cardholders?
If this is the case, and CBA Visa Platinum cardholders can use both Visa Platinum conceirge services and CBA conceirge services, whilst Mastercard cardholders can only use CBA conceirge services, wouldn't it be much better to have the Visa Platinum card?