I have noticed that on the MasterCard website http://www.mastercard.com/au/findacard/platinum/ it lists the following "Exemplary Customer Service
As a Platinum MasterCard cardholder, you only have to dial one number to resolve any issue you may have about your card. And you can call 24 hours a day, 7 days a week. "
The is defined as one of the features of any Mastercard Platinum however I can't see that CBA provide this, does anyone know at all?
I have contacted CBA and the operators don't seem to have any idea, best response I have had from the 3 times I tried to confirm the information is to refer it to customer relations.
Any help would be appreciated.
Cheers,
Dylan
As a Platinum MasterCard cardholder, you only have to dial one number to resolve any issue you may have about your card. And you can call 24 hours a day, 7 days a week. "
The is defined as one of the features of any Mastercard Platinum however I can't see that CBA provide this, does anyone know at all?
I have contacted CBA and the operators don't seem to have any idea, best response I have had from the 3 times I tried to confirm the information is to refer it to customer relations.
Any help would be appreciated.
Cheers,
Dylan