Card Payment Surcharges Banned in Australia from 2026

Are you happy with the RBA's proposed changes to surcharging and interchange fees?


  • Total voters
    212
I don't drink coffee so couldn't care less but you shouldn't go and use such places in other countries then where the cost is the same regardless of the day.
It's a hypothetical situation, I don't drink coffee either. But if you want to have weekend penalty rate to stay then socialising the cost over the whole week does make the Tuesday coffee drinker pay for part of the Sunday coffee drinker's coffee. As for other countries most have nowhere near the penalty rate structure that we do. Where are you talking about that has to pay massive weekend penalty rates but doesn't surcharge?
You are still confusing a surcharge with the cost of doing business. Penalty rates are known in advance, before a business even commences operation, so they don't need to appear as a surcharge. They should be baked into the business model from day one. In such places, you would have no idea whether your Tuesday coffee is subsidising your Sunday coffee.
I mean this is just where we disagree, I would know because I understand how penalty rates work. Hiding the cost by socialising it doesn't make the cost go away, it just forces cheaper customers to pay more for the benefit of more expensive customers. I don't think that's a moral thing to do. But tell me, if the Tuesday customer can afford to and is willing to pay more to subsidise the Sunday customer, why does the business not simply charge them more in the first place and pocket the profit? Better yet charge the Tuesday customer more and then close on a weekend to avoid paying penalty rates.
 
South Australia has quite significant and wide covering penalty rates. Consequently many small or family businesses close on those days or operate under restricted hours.
 
In relation to the surcharge changes (being the topic of this thread) the RBA has stated the following:
They [changes] do not apply to weekend surcharges, public holiday surcharges, or booking fees or service fees.
In addition. the ACCC states the following:
Although this [Weekend and public holiday} surcharge is unavoidable, they don't need to include this charge in the total price displayed for their products, as an exemption under the law applies to them.

However, if they charge such a surcharge, they must include these words on the menu:
A surcharge of [percentage] applies on [day or days].
These words must be at least as prominent as the most prominent price on the menu.
If a business decides to roll up all surcharges into a single advertised price and charge the same every day of the week, it is up to them. Market forces will kick in.

For example if there are two competing stores with one store (A) having surcharge free prices on a Wednesday but adding surcharges on a Sunday and the other store (B) having the same flat rate every day¶, the day of the week may determine which store customers might buy from.


¶which is more than the prices of store (A) on a Wednesday but less than store (A)'s nett cost on a Sunday.
 
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Urghhh, so let's sit back and watch the explosion of service fees!!!
That may happen but cannot relate to the amount being paid or the payment method. The ACCC is stating that any such fee must be clearly advertised.

Other surcharges or fees​

Businesses are generally able to set their own prices, including charging surcharges or fees. However, businesses must not mislead consumers about what they’ll be charged or why.

Consumers should be made aware of any surcharges or fees that may apply before they decide to order or purchase goods or services. Businesses should display any surcharges or fees in a prominent way so that consumers can easily and clearly see whether there are any additional costs that may apply before making a decision.
The remove of card payment surcharges is more about those extra costs which were being added to a purchase transaction, say, on a paywave.
 
.The RBA basically expected high increases at barista type places due to the relatively small payments being made.

The Federal Assistant Technology minister begs to differ:

Mr Charlton today rejected concerns that ending surcharges would force businesses to lift prices, saying payment processing costs had fallen.

"That reduction means that card payments are cheaper for businesses to process, so there's no reason as a result of this reform that consumers should be paying more when they tap their card for a coffee," he said


As did the PM last week, apparently:

Last week, Prime Minister Anthony Albanese and Attorney-General Michelle Rowland posted videos to social media celebrating the change, which Mr Albanese said would save Australians money "every time you tap”
(my bolding)


Awkward.
 
Weekend and Public Holiday have been in force for 79 years and are in awards and enforced by the Fair Work commission. The ACCC itself has said surcharges for those days are not illegal.
They have nothing to do with the change in CC fees.
I really wonder if some of those quoting my posts saying they are a cost of business and should be covered by the charge on the menu have ever eaten out on weekends and public holidays. Try as I may I can't remember a small hospitality business not charging a surcharge for the penalty rates.
 

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