we manage an accommodation business where after receiving a booking we send an online invoice with the option to pay either via direct bank transfer, or via an online payments provider that charges us 1.5%.
On our invoice we make it clear that payment can be made via direct bank transfer without extra cost, or via credit card which attracts a 1.5% charge to cover our costs.
About half the customers choose the credit card option including the 1.5% surcharge. Their choice.
With the new rules, will we be forced to absorb the credit card fee even though this was a clear customer choice ?
If we have to remove the surcharge but retain the card facility, then it becomes our choice.
For convenience it will be better to retain the payment flexibility.
However, those who pay direct will be subsidising those who pay via card and maybe getting whatever benefits they see for using their cards.
I suspect the proportion of those using cards will then increase, so most likely result will be that we simply increase all prices to cover that assumption.