Cancelling Amex Card - Do you get Partial Refund of Annual Fee?

[Chatterbocks]

I have the Qantas Rewards maximiser gold card but we don't use it enough to justify having it. I recently added up the FF points earned each year and it doesn't even pay back the annual fee.

I paid the annual fee in December - if I cancel now do I get some of that back or should I just wait until november to cancel so I at least get some value for the annual fee?

Thanks for any help

 

[pshepvic]

Yes, they normally pro-rata refund the annual fee.

The exception is if you have a Qantas Ultimate card or Platinum Credit Card and have already redeemed the "free" flight. In those cases the policy is they don't refund. (Although I did cancel a Qantas Ultimate card a few months ago and they accidentally refunded the full annual fee even though I'd taken the flight).

 

[Chatterbocks]

thanks for that. I haven't redeemed any special benefit so I don't think it will be a problem cancelling.

 

[Chatterbocks]

Update - rang AMEX to cancel and they offered me 3.25 FF points for every dollar for the rest of the year. Seemed pretty good to me so will continue for another 6 months and then decide in December.

 

[WindowSeat]

They must have been reading the "customer attrition" thread

But 3.25 points per $ is impressive.