Cancelled flight to Dubai

[coolkid101]

If you have started travel, you are entitled to get home. Someone will sort that out, either the carrier who causes it (most likely), or the carrier that issued you ticket. This is all governed by ticketing conventions and agreements between airlines. The situation where it might not happen is the bankruptcy of an airline.

If you haven't left home, there isn't the same guarantee. You have a choice whether or not to start you travel, knowing your connections have been mucked up. The airlines aren't then obligated to fix that.

thanks again for the help.

in the case above where i haven't yet left home and need to reschedule ongoing connections - does one call the issuing airline to reschedule flights or the carrier who delayed the flight that stuffs everything else up or the actual carrier whom the flights are with (assuming all three at different)? is there a general rule of thumb to follow?

i think i might already know the answer to this question but might be misunderstood - if i am going from point A-B-C-B-A and i miss B-C because A-B got delayed --> that means the rest of my itinerary is void isn't it... i can't just wait at B and take the final B-A sector? thanks!!

 

[MEL_Traveller]

thanks again for the help.

in the case above where i haven't yet left home and need to reschedule ongoing connections - does one call the issuing airline to reschedule flights or the carrier who delayed the flight that stuffs everything else up or the actual carrier whom the flights are with (assuming all three at different)? is there a general rule of thumb to follow?

i think i might already know the answer to this question but might be misunderstood - if i am going from point A-B-C-B-A and i miss B-C because A-B got delayed --> that means the rest of my itinerary is void isn't it... i can't just wait at B and take the final B-A sector? thanks!!

If you haven't left home, and need to reschedule the connections, the issuing carrier will be the one that will help you.

As to your second question... the answer is 'no'!

If A-B is delayed, the carrier taking you A-B will be responsible for getting you B-C. If you don't fly B-C, the rest of the ticket will be a no show and almost certainly cancelled, including your B-A.

You would need to have the ticket reissued if the delay on A-B meant you no longer wanted to fly B-C, and instead just wanted to come back home.

 

[coolkid101]

thanks for all the help... you are an absolute legend.

If you haven't left home, and need to reschedule the connections, the issuing carrier will be the one that will help you.

As to your second question... the answer is 'no'!

If A-B is delayed, the carrier taking you A-B will be responsible for getting you B-C. If you don't fly B-C, the rest of the ticket will be a no show and almost certainly cancelled, including your B-A.

You would need to have the ticket reissued if the delay on A-B meant you no longer wanted to fly B-C, and instead just wanted to come back home.

 

[PLANT]

So "if" this trip was done with the help of a flight centre travel agent.... Would the travel agent sort it out or would they leave you to follow up?
Family members would expect travel agent to sort it out....

 

[MEL_Traveller]

So "if" this trip was done with the help of a flight centre travel agent.... Would the travel agent sort it out or would they leave you to follow up?
Family members would expect travel agent to sort it out....

If it's a revenue ticket, your travel agent will sort it out. There is of course much more flexibility with revenue tickets.

If it's a points ticket, which your travel agent has arranged on your behalf, they'll only have the same options that you, the passenger do.

 

[coolkid101]

If it's a revenue ticket, your travel agent will sort it out. There is of course much more flexibility with revenue tickets.

If it's a points ticket, which your travel agent has arranged on your behalf, they'll only have the same options that you, the passenger do.

just a thought - if you have started travel and miss a connection on a different carrier from the original one you started on (due to a delay on the original carrier) - you mentioned the carrier causing the delay would most likely be responsible for arranging the follow on connections -- if none of the remaining connections were with the original carrier wouldn't that get quite tricky? i suppose like you said as long as the journey has started someone needs to be responsible for getting me home... and the carrier who caused the delay and the issuing carrier might not be very different in terms of who will be more useful as none of the remaining connections will be with those 2?

 

[MEL_Traveller]

just a thought - if you have started travel and miss a connection on a different carrier from the original one you started on (due to a delay on the original carrier) - you mentioned the carrier causing the delay would most likely be responsible for arranging the follow on connections -- if none of the remaining connections were with the original carrier wouldn't that get quite tricky? i suppose like you said as long as the journey has started someone needs to be responsible for getting me home... and the carrier who caused the delay and the issuing carrier might not be very different in terms of who will be more useful as none of the remaining connections will be with those 2?

It's just the way it works! That's the protection of a single ticket, and of the agreements between airlines to get you to the destination(s) printed on your ticket.

As a passenger you may wish to pursue different avenues depending on the circumstances.

If carrier A causes you to miss carrier B, but carrier B has frequent flights to your destination... I'd just turn up at carrier B and ask them to be put on the next flight.

If carrier A causes you to miss carrier B, but carrier B only has one flight a day, I'd go back to carrier A to say 'hey... what can you to to get me to my destination earlier?'. If carrier A was no help, I'd go to the issuing airline. If the issuing airline is also no help, you're kinda stuck with what B tells you.

 

[coolkid101]

It's just the way it works! That's the protection of a single ticket, and of the agreements between airlines to get you to the destination(s) printed on your ticket.

As a passenger you may wish to pursue different avenues depending on the circumstances.

If carrier A causes you to miss carrier B, but carrier B has frequent flights to your destination... I'd just turn up at carrier B and ask them to be put on the next flight.

If carrier A causes you to miss carrier B, but carrier B only has one flight a day, I'd go back to carrier A to say 'hey... what can you to to get me to my destination earlier?'. If carrier A was no help, I'd go to the issuing airline. If the issuing airline is also no help, you're kinda stuck with what B tells you.

that makes sense.. would never want to ever be in that situation though.. the stress of running around / making calls would certainly take a lot of fun out of flying J and going on "holiday"

 

[MEL_Traveller]

that makes sense.. would never want to ever be in that situation though.. the stress of running around / making calls would certainly take a lot of fun out of flying J and going on "holiday"

It can be stressful... but there's not a lot you can do about it... stay calm and carry on. If there are delays during travel, connections will usually have been rearranged for you. Otherwise you need to head to the transfer counter, or even the gate. If it's overnight, you usually get a free hotel and free feed.

And if you're on an EU carrier, or departing from the EU, you get hefty compensation. Friend of mine recently leaving from China to Europe was delayed 8 hours and ended up with 600 Euros compensation out of 1000 euros the round-trip cost them. Bargain.