Can you only have 1 bonus promotion in the same transaction?

[Rallygirl]

Last week I activated 2 emails, both for Big W. One was for bonus 200 points if I spent $30 or more on baby stuff, and the other was for double points for spends over $30 (6-12 Feb).

I happily went shopping and spent $210, about $160 on nappies plus a other things to pad up the value.

I just had a look at my account. Not sure if this link will work but it shows:

Date Accrued	Description	Eligible Basket Value	Total base points earned	Total bonus points earned	Total Points Earned	Points Transferred
11/02/12	Baby Consumables Offer			200	200
09/02/12	Points transferred to QANTAS Frequent Flyer					180
06/02/12	BIG W	210.00	180		180

The double bonus has not appeared in the account. I know I activated the offer, in fact I activated it again in the car park before I went in, "just in case".

Do you think the double points will come into my account eventually or should I chase this up with EverydayRewards? Can I only get 1 bonus promotion per transaction?

 

[markis10]

The bonuses usually come a week after they finish. I have had one shop trigger multiple bonuses.

 

[Rallygirl]

Thanks Markis10. I will wait for a few days.

 

[Rallygirl]

Points are in the account now. Thanks for your help.

 

[QF WP]

I think a number of us have had the good fortune to piggy back offers, but the frustrating thing is why can't both sets of points show up at the same time??

 

[JohnK]

I have had miltiple bonus points post for 1 transaction but it does not happen very often.

 

[whatmeworry]

Always good when you combine multiple offers in one purchases. Sometimes you can also get the added bonus of a big fuel discount on top.

 

[QF WP]

Ah rallygirl, so this is from where you got your experience, in order to advise me in the EDR thread. Now that makes sense. Hope my experience is the same as yours

 

[Rallygirl]

Yes this is the one. As you probably realise, the different bonus points are credited at different times, but you will get them. If not then a phone call should solve that. I now keep all my emails until the points come through, just in case.

Hope it works for you

 

[QF WP]

Likewise, I keep all the emails, register for all and delete at the end of the week those I did not use. I then load the used ones into my speadsheet so I can track the bonus points.