RichardMEL
Senior Member
- Joined
- Mar 28, 2014
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- 9,479
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That QF agreed you purchased a business flex fare front up then apparently 'they changed it" is key here. That QF "freeo upgrade to F" fare from last year (was good value to LHR as an aside imho. but not to DFW lol) did have specific conditions but also when booking it it was very much into F on the one way when you booked it so you couldn't mistake it (though I did not book one on the mobile site but I don't see how it could be much different to the main one in this respect)
If you have that original itin PDF showing class as business flex that's your key. Whatever QF did after shouldn't change the base conditions (flexible) of the fare you bought. They shouldn't be charging you $300 cxl fee IMHO.
good luck!
If you have that original itin PDF showing class as business flex that's your key. Whatever QF did after shouldn't change the base conditions (flexible) of the fare you bought. They shouldn't be charging you $300 cxl fee IMHO.
good luck!