Login Now to remove this and all advertisements (GOLD and SILVER members)
Not a member? Register Now for free

Booking Faiilures

Status
Not open for further replies.

DaveB

Active Member
Joined
Sep 6, 2012
Messages
633
Flights
My Map
Have for the past three weeks been trying to finalise the last return SQ rewards flight from Shanghai for new years getting an error message when processing the payment.
No problems with the SQ/MI flights for four of us visiting Cambodia after Vietnam. The last of our group is going onto Shanghai to visit friends and is causing the problem for the return leg bookings.
Citi, Westpac and NAB cards all unable to process the payment with NAB even showing the transaction online holding the payment for 6 days before being released with SQ unable to finalise the authorisation process. SQ rewards staff also unable to process the booking manually.
SQ have at least confirmed a suite for both legs home so the annoyance has been lessened somewhat.
 

Attachments

TomVexille

Enthusiast
Joined
Nov 12, 2013
Messages
11,048
Had a similar issue once when booking a cash fare. But the call centre were able to process the payment when I rang up. Strange that they haven't been able to manually finalize the payment.
 
Now with contactless delivery, shop online to get drinks delivered to your door or pick up in-store in 30 minutes. Lowest Liquor Price Guarantee. Biggest Range.

Recommended by the Australian Frequent Flyer
Status
Not open for further replies.

Community Statistics

Threads
86,399
Messages
2,087,345
Members
53,784
Latest member
RAC767

Currently Active Users

Top