Well, yes they eventually re instated my flight saying that the booking had been cancelled online.
It was booked online and QF2 was return leg of August flight PE
I had changed flight date on phone on October and paid the $180 and Qantas Customer care guy put in upgrade request.
I mentioned today about missing out on upgrade due to my flight booking being cancelled and she tried to assure me it would make no difference
Eventually agreed I may be disadvantaged but said all she could do is back date my upgrade request date...
Huh?
My flight is like 10 hours away and I only just have my booking re instated and I am told my upgrade process is not affected ?
I can't even get any explanation other than the implied suggestion that I must have accidentally cancelled my own booking online!
The only thing I did online yesterday or the day before when my booking was still there was to enter my passport no APIS or such as requested on the page.
Does this normally lead to a booking cancellation?
It's not only odd, but bizarre that they suggest I did this myself, no responsibility accepted at QF end