Blown Away by Royal Jordian

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We flew Royal Jordanian a couple of years ago and whilst not receiving the same level of service, we found the service to be excellent and would recommend it without reservations.
Jordan has some incredible attractions - Petra, eg, but the airport staff, mainly baggage handlers in Amman, are worse than I have ever experienced.
Two suitcases were ruined by their lack of care in handling the bags.
 
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All I wanted from RJ was for them to give me the same baggage allowances as their own top level FF'ers and they said no:(
 
My wife, son daughter-in-law and I flew economy on Royal Jordanian from LHR to AMN and then from AMN to TLV in September 2010. The service was good but not outstanding. Jordan was certainly well worth a visit.
 
Your story of the treatment given you by Royal Jordanian doesn't surprise me at all, but I do admit to envy at your good fortune! On my first trip to England in 1987, I chose Royal Jordanian simply because I wanted to visit Jordan en route to London from Melbourne and RJ was simply the best option, with a side trip to any European city ex London thrown in. Fares, dreary stopovers, and timetables were not the issue - I wanted to see Petra, Jerash, and a few other places. I also had learned a lot about the history of the country at school, and had a great admiration for the late King Hussein and the Hashemite traditions. I was an economy passenger, no frills, and no luxuries, but I can say that the courtesy, friendliness and service of the airline all those 25 years ago is entirely consistent with the kind of treatment you had. I am not at all surprised! But there's more! As a result of my experiences in Jordan on that visit, I returned 12 years later for a second look. It was not just the airline, but the incredible friendliness and kindness of the people my new wife and I came across. We used public transport and taxis to get around until we got into conversation with a Jordanian man in his mid 30s. He suggested we rent a car and that, for no charge, he would drive us around! We were dubious about the risk of such an offer but took the plunge. It was fabulous! He drove us to Madaba, the Dead Sea, the Golan Heights from the Jordanian side, Jerash (a must see), Crusader castles and out to an extraordinary desert fort hundreds of years old but last used by Lawrence of Arabia. We came upon a primary school graduation ceremony, we were led to Independence Day celebrations in a village well away from Amman and saw men participating in folk dancing to celebrate the rule of the Hashemites (music provided by bagpipes!) The extraodinary kindliness of the people was amazing. Salt -caked and dishevelled after a swim in the Dead Sea ("don't pay exorbitant sums at a resort, our guide said, "we'll swim where you don't have to pay!") we were led to the only arm chairs under the tent where the VIPs were seated. Astonishing!! What a bonus with a Jordanian companion speaking English and Arabic and showing us things we would never have seen otherwise. And then he negotiated all the costs and prices to our considerable advantage! mIf you think this is an over the top plug for Jordan and Royal Jordanian, then you'd be right. Jordan has a lot of problems to contend with as a nation but, golly, I would go there again and again and again if I had the time and the money. Petra, alone, is worth several visits... more than the two I have made. Amman ranks as one of my favourite cities, and I have seen a lot around the world. Still envious of your experiences though!!!
 
Thanks, kafoodle, and welcome to AFF.
I really enjoyed the enthusiasm which comes out of your post. You express it all beautifully. You make me sorry that I didn't spend more time in Jordan. Next trip, perhaps.

Cocitus23
 
Flew RJ - BKK-AMM-BEY and return in June in business class. I was pleasantly surprised by the overall experience, but I thought cabin control when full wasn't great. Luckily 3 out of 4 flights I have an empty seat next to me. I didn't get any OW emerald (QF Plat)-specific recognition.
 
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Welcome to AFF Kafoodle.Your post has just tipped the scales so not only will we fly RJ next year but will stopover in Jordan.
 
thanks for posting your experiences with RJ, and in Jordan.

there are some pretty good J deals with royal jordanian
i bagged a hkg-ist return in j class for under US 2700 on webjet.com
there is a fairly long stopover in amman- but will certrainly look into one of these stopover deals on the RJ website,
 
Thankyou kafoodle and welcome to AFF, best, most informative 1st post I have read and makes me want to visit Jordan ASAP. We'd love to have you share more of your trips with us :)
 
Jordan & Egypt are two of my favourite countries to work in - the history, people and culture combine to make so many incredible photography opportunities.
 
I wrote a really long reply to this, and it seemed to eat it. Ah...

I'll write again later, but I'll say this - I transitted through AMM in May as a OWE travelling in Crown Class, and the airline was great, but this is just RJ's standard transit hotel - and the hotel is undergoing renovation, and if you get a non-renovated room, it's a dump. Ask specifically for a renovated room at the hotel.

The hotel is not 5-star, and it's a long way from anything in Jordan. It is nice to have a free hotel, but if you get the non-renovated rooms, you're in for a treat.

I'll still go back - I want to stay in Jordan - the transit hotel is pleasant and nice if you have renovated rooms - if you get a non-renovated, watch out.

Anyway, will write again when I have time. Sorry about this.
 
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