I'm over 70 and was looking for travel insurance for a 2 week Pacific Island cruise coming shortly. I have a fairly major health issue, which has badly affected my eye sight and so could lead to a fall - not a good idea when overseas. Asked around, and was told by a few people of one well known insurer but when I contacted them, all they wanted to do was to issue the policy and collect my money. Finally, I got them to take note of what I was saying and the consultant tried to get me to say that the eye damage wasn't as a result of the health issue - which it most definitely is.
They referred me to an another organisation within their group who dealt with pre-existing conditions. Called them, on hold for ages, then left a call back message. After some hours, tried again with similar results. The online evaluation form useless.
Finally, I called NRMA Insurance (I'm a gold member). Straight through to a lady, discussed my issues, answered a number of detailed questions, and was given a quote for just under $200 which covered me for everything, including all pre-existing conditions. No medical forms to be completed by the doctor (not that I object to that). Paid my money - and just hope that I don't have to use them.