If that’s the case then mum’s the word. Usually the taken route lands first and then you call to change it if you’ve earnt fewer credits than originally booked.When we're on the topic of ORC, I've got a question.
For instance, say, I'm flying SYD-HKG and QF before departure cancels SYD-HKG and provides an option to route me via MEL. So my new route becomes SYD-MEL-HKG.
As per SYD-HKG, say I'd earn 40 SC, and now with the new route SYD-MEL-HKG, I'd get 20 + 40 = 60 SC
In this instance, will I get SC for SYD-MEL leg as well ?
I've always read on ORC being claimed when the number of SC earned on the new route is less than the number of SC that would've been earned on the old route. Wanted to understand how this will work in reverse (i.e. if the # of SC earned in new route is more than # of SC earned in the old route)
Reason I ask - in my recent experience, MEL-SYD got cancelled and re-routed via MEL-LST-SYD. I checked with the sales agent in the airport and asked specifically if the SC as per new route will be provided and she said "Yes sir, I can see that you'd be getting 10 extra SC, I'm just going to leave it there and not remove it"