Bank call centres

Status
Not open for further replies.

ashleyn

Established Member
Joined
Jun 16, 2006
Posts
1,207
I rang the NAB helpline at 6pm Perth time and was amazed to talk to an Australian person. In the post call survey I told them this was a big plus in my view, I hate talking to off shore call centres as they rarely understand my requirements, they seem to just read from a script. I also didn't have to use voice recognition which I hate with a passion, why do they persist with it ?
 
Status
Not open for further replies.

Enhance your AFF viewing experience!!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Back
Top