birder
Intern
- Joined
- Aug 25, 2011
- Posts
- 76
I'm flying to San Diego on a Virgin Australia booked ticket. They put me on the flight from LA to San Diego with their partner Delta. I had called a few weeks ago to ask what the baggage allowance would be, and I was told that it was 2 23 kilo bags plus one extra since I'm platinum. I asked if that same allowance would be applied on my return flight, since I have to check in with Delta in San Diego. I was told that yes, Delta would give me the same Virgin Australia platinum baggage allowance.
So in the meantime, I've let family members know and they have sent several packages to me at the hotel. I now need to have all 3 bags!
But I just emailed the platinum Velocity address to ask them as well so that I could have it in writing, and they've called and told me that no, Delta will not honour the platinum baggage allowance. I have no idea how much extra they are going to charge me, but I'm pretty upset given that I would have arranged to be within the Delta baggage allowance if I had been given that information from the first Velocity representative.
Can anyone tell me what the real policy is? I am crossing my fingers that I will get the 3 bags free when I check in to come back to Canberra.
So in the meantime, I've let family members know and they have sent several packages to me at the hotel. I now need to have all 3 bags!
But I just emailed the platinum Velocity address to ask them as well so that I could have it in writing, and they've called and told me that no, Delta will not honour the platinum baggage allowance. I have no idea how much extra they are going to charge me, but I'm pretty upset given that I would have arranged to be within the Delta baggage allowance if I had been given that information from the first Velocity representative.
Can anyone tell me what the real policy is? I am crossing my fingers that I will get the 3 bags free when I check in to come back to Canberra.