Well I have given up on Club Lifemiles now.Just wondering if anyone else signed up to one of the Club LifeMiles monthly miles buying plans?
I did in April, must've been a moment of madness!
The first batch posted on sign up...my card was then charged 3 weeks ago for the next lot...still no miles. The T&Cs say this should be 'immediate'. I have emailed support a week ago but still no sign of the elusive miles.
Well. Most of it isn't your problem, but being proactive can work to your advantage.I'm sure this will have been discussed somewhere in this thread already, but I haven't found it with a quick search, what are the options available when one has been "TG'd" on a LifeMiles booking?
Booked AU-EU-AU J return flights for family at Christmas, BNE-BKK-FRA-HAM vv with BNE-FRA on thai and FRA-HAM on lufty. Thai have rescheduled flights to leave me with impossible connections - landing after the next flight takes off etc. As it stands I have a -9hr connection and a -5 hour connection within my booking. I've emailed LifeMiles to find out what they are going to do about it, but from searching availability there are zero options to change too. Is this their problem or mine?
These issues aren't insurmountable. As drron says, TG in SYD is pretty good. But giving LM the opportunity to fix it first can save you an extra set of emails and fluffing around. 17 hours in BKK is no fun, and the Novotel is expensive. I'd be asking TG for an hotel, but make sure it's the Novotel (or the Miracle transit hotel airside).OK - that's really helpful, thanks.
I've emailed LM already with screenshots and asked if they can do anything, but I'll chase up Thai as well.
The long haul actually still works, its the domestic hops FRA-HAM that are an issue. The longhaul has ended up with 17 hr connections in BKK both directions, previously this was short and sensible. I'd booked this for grandma in law who's 91 and is mostly wheelchair bound for mobility so minimal connections and comfortable journey was the aim. If it was me I'd cancel the FRA-HAM flights, accept the longer connections and take a train perhaps, but not an option for grandma...
I'll have a search for other Thai flights with better connections and see where we end up.
That sucksGot TGed (again) on BKK-KIX . Aircraft changed to 777 with no F for the end of Oct. Weird that I didn't hear any news from routesonline nor did I get any notification from checkmytrip. Will LM refund the points by just sending email or I need to call? Looks like they might need to reissue the ticket as well. I had to call for a reissue a couple of years ago. Not sure if that's changed now. Thanks a lot.
Thanks. Sending now. Will report back. Asiana aircraft on the same ticket has been changed as well from 777 to A380 but in J on this flight.That sucks
I'd send them an email at first instance and see if they can do it that way. Saves angst.
Their calculations would be correct if they had issued it at the through fare, but because of stopovers it has been constructed sector by sector... that is, a series of one ways.LM said I need to call for a reissue.
My itinerary is multi city
SYD-BKK (F 75,000 miles) stopover in BKK
BKK-KIX (F 50,000 miles) downgraded to J
KIX-SYD (J 40,0000 miles)
They said the first flight TG476 will still operate in First Class and the current itinerary remains in Mixed Cabins, as it was originally redeemed; therefore, no mileage difference will be reinstated; we remind you that our Terms and Conditions establish the following:
"The mileage needed for the whole award ticket corresponds to the mileage for the highest cabin"
I believe I should get a refund for BKK-KIX. Did I misunderstand something or just got a stupid agent?
Did one about 3 weeks ago . Vancouver to Seoul to Sydney .Been out of the loop recently, what's the status on screenshot bookings? Are they completely dead?