Posting this whilst on board LH716 with 2h 53m to go until I touch down in HND.
It has been a wonderful flight coupled with some excellent ground service at FRA. Personal circumstances meant it has been a rather chaotic experience overall for me but that's just my side. In trying to enjoy the flight experience, it has been great.
One thing I will comment - and this is nothing against the service by LH - if you are at FRA and need to take care of customs etc. for claiming back the tax on purchases etc., leave yourself plenty of time and be prepared to do quite a bit of shuffling around, or otherwise forfeit any opportunity to get a refund. There are no customs facilities at the First Class Terminal, i.e. you can't get a customs stamp there, and if you need to go airside in order to obtain a stamp for whatever reason, you need to do that at the main terminal, then possibly exit and make your way back to the First Class Terminal.
That's all I'll post for now. I may expand on this all later.
P.S. Flynet is the inflight internet service for most LH longhaul flights. It is not free, even for First Class, but at EUR 12.75 for 24 hours (if paid through PayPal portal), that's fairly reasonable for some people.
