james.reid
Newbie
- Joined
- Nov 26, 2006
- Posts
- 5
Hi,
I'm trying to call Asia Miles - 1800 129 264 - the number is frequently engaged, but when you do get through (and go through all the options...) you get a message to say that they have a high number of calls at present and ask you to leave your details so that they can call you back by COB next day.
I left my details, but no one has called back :-|
I can only guess that if the number is overloaded (= frequently engaged) and haven't called back that they must be totally under resourced...???
I've tried calling the sales number - 131 747 - got to speak to someone very quickly (strange how this part of a business always has enough staff!!!) but the most they could offer was to send an internal email to someone to say that customers cannot get through to the Asia Miles number.
Does anyone know how I can actually speak to someone?
I wanting to enquire whether my wife and I can pool our points to pay for a ticket for my mother-in-law.
Thanks!
James.
I'm trying to call Asia Miles - 1800 129 264 - the number is frequently engaged, but when you do get through (and go through all the options...) you get a message to say that they have a high number of calls at present and ask you to leave your details so that they can call you back by COB next day.
I left my details, but no one has called back :-|
I can only guess that if the number is overloaded (= frequently engaged) and haven't called back that they must be totally under resourced...???
I've tried calling the sales number - 131 747 - got to speak to someone very quickly (strange how this part of a business always has enough staff!!!) but the most they could offer was to send an internal email to someone to say that customers cannot get through to the Asia Miles number.
Does anyone know how I can actually speak to someone?
I wanting to enquire whether my wife and I can pool our points to pay for a ticket for my mother-in-law.
Thanks!
James.