- Joined
- Jul 13, 2011
- Posts
- 3,971
- Qantas
- Platinum 1
- Virgin
- Red
Hi all
There has been a number of posts where people have not earned Aquire points on ASA Bookings as they were deemed ineligible.
Having reviewed the original terms and conditions it did not preclude ASA bookings only Classic Awards. I have spoken with the Aquire Team Yesterday about this and have finally received a follow up call this afternoon and below is the outcome ............
I have just received a phone call from Aquire team and they confirmed that ASA bookings were not part of the promotion however as some one had forgotten or neglected to include this in the email reply and the definition of eligible and ineligible fares then they will allow ASA's to earn Aquire points.
They have advised that this will take 2-3 weeks as they need to a sweep ALL accounts and then have the points applied.
All customers who had registered for Aquire and part of the early bird promotion will be eligible for the points. They will NOT need to request them as missing points.
So sometimes we can beat the big Red Roo
Have also posted this in the following thread post 258 but felt it deserved its own thread
http://www.australianfrequentflyer....e-business-frequent-55588-26.html#post1049380
Also a thank you is owed to Medhead for pointing this out initially.
There has been a number of posts where people have not earned Aquire points on ASA Bookings as they were deemed ineligible.
Having reviewed the original terms and conditions it did not preclude ASA bookings only Classic Awards. I have spoken with the Aquire Team Yesterday about this and have finally received a follow up call this afternoon and below is the outcome ............
I have just received a phone call from Aquire team and they confirmed that ASA bookings were not part of the promotion however as some one had forgotten or neglected to include this in the email reply and the definition of eligible and ineligible fares then they will allow ASA's to earn Aquire points.
They have advised that this will take 2-3 weeks as they need to a sweep ALL accounts and then have the points applied.
All customers who had registered for Aquire and part of the early bird promotion will be eligible for the points. They will NOT need to request them as missing points.
So sometimes we can beat the big Red Roo
Have also posted this in the following thread post 258 but felt it deserved its own thread
http://www.australianfrequentflyer....e-business-frequent-55588-26.html#post1049380
Also a thank you is owed to Medhead for pointing this out initially.
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