Anyone else having problems with velocity booking site?

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AmeriAus

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I'm trying to look up points plus pay options for BNE-BOS return but the site won't advance passed the calendar grid view of dates (which all say available).

Also it is telling me I cannot book Bne-Bos return route using currency only points or plus pay options!

Is anyone else getting issues?
 
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bigd

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I'm trying to look up points plus pay options for BNE-BOS-BOS but the site won't advance passed the calendar grid view of dates (which all say available).

Is anyone else getting issues?

Are you putting it in an BNE-BOS-BOS or as BNE-BOS-BNE? is that why you are having trouble. I just had a go with some random dates and it seems to be working with me on chrome. Maybe try a different browser.
 

Dom Fortey

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I'm having problems too, enter dates and destination and getting page can not be found. clear history and cache but still nothing.
 
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Try using Firefox, download it if you don't have it.
I find that under Google Chrome, its good and fast for other things, but seems that VA booking dummy and real bookings, the 2 don't get along.
Can't work out why.
I have also cleared cookies, etc, one go after that, Google Chrome works, but then the next time, that same VA website error comes up again.
As a last resort, go with a real travel agent at a shopping centre, or other than that, maybe try Webjet.
 

AmeriAus

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It's been on a few days on various computers and phones I have tried.

Sorry meant Bne-Bos return originally
 

eastwest101

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It's been on a few days on various computers and phones I have tried.

Sorry meant Bne-Bos return originally

I'm using Firefox 43.0 on a Windows PC and am able to get through to pax details without a probem, have you tried using any other non-Chrome browsers?
 

AmeriAus

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Will try again. Tried iPhone, iPad, Internet explorer at work and whatever browser my husbands Mac laptop uses. All with same result since Thursday.
 

AmeriAus

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Now I'm even having an issue with main virgin website and my route !!!!

Trying to select Bne-Bos and getting this error:

"Please correct the following:
The route you have selected can only be booked using Velocity Points or Velocity Points + Pay with Velocity’s airline partners.
Please select Points+Pay to book this route."
 

mlob

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I've been having issues the last few weeks. Lots of error messages and not being able to enter information. Had no issue in past.
 

BriarFlyer

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I've been having problems as well, on Mac/Safari, but using Chrome seems to have fixed the prob. Please don't tell me that this isn't likely to last!
 
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For me, Chrome brings up most error occurances.
On Firefox though on the VA website, J fares Au to NZ also jumps from available to a price back to available, all within seconds, so no chance to actually book!
So there are problems systemwide.
 
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