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Cheers - will fill this one out... you never know...mrs excel and i get them once every couple of months. filled it out this time.
We got one after a disastrous trip PER-SYD in October for a family funeral. We were allocated to three different aircraft whilst waiting for take off , the first two having a U/S forward toilet, and we eventually had to board the third aircraft on the tarmac. We arrived 3 hours late. I got one of these surveys not long after, and gave them the whole story with no holds barred. Heard nothing back from them.Cheers - will fill this one out... you never know...
