wholesaler
Suspended
- Joined
- Feb 20, 2020
- Posts
- 17
Hi,
Have been reading posts in these forums for a while now & with the current downturn, I thought I would post some of our frustrations with airlines.
We are a wholesaler. We sell holiday packages, in dollar terms, mostly to USA, but also Europe, UK, New Zealand, Canada & Japan.
In terms of USA, we sent 437 families to USA between mid November 2019 when school holidays started & end of January 2020.
Families can be anywhere from 2 to 9 people in total.
None of our packages can be purchased online. You could try & if you did succeed to buy all the components online, you would pay a lot more, maybe 20-30% more.
Over 40% of these families get their own airfares, on various airlines, often after discussing with us & looking at their budgets. A small % get frequent flyer tickets, but as mostly in or near peak season, frequent flyer tickets are hard to get.
The rest we get from certain airlines. None from VA.
We have tried to deal with VA, but their bureaucracy is worse than the public service, so we simply gave up talking to them & deal with other airlines flying to USA.
Most of our clients do not fly at the absolute peak of peak season, meaning they tend to avoid departing just before Christmas & majority end up departing end of DEC, or after 1st week of JAN. Most stay in USA 2-3 weeks & for last few years, those with younger kids, actually arrive home, day before school starts or even day or 2 or more after.
So, we put this out there to see if ANYONE at VA is listening.
If someone, anyone at VA is not reading posts about VA, then maybe they should.
Be very interested in seeing if we do get any message from anyone at VA or are VA stuck doing things the old way, which doesn't seem to be working that well.
Have been reading posts in these forums for a while now & with the current downturn, I thought I would post some of our frustrations with airlines.
We are a wholesaler. We sell holiday packages, in dollar terms, mostly to USA, but also Europe, UK, New Zealand, Canada & Japan.
In terms of USA, we sent 437 families to USA between mid November 2019 when school holidays started & end of January 2020.
Families can be anywhere from 2 to 9 people in total.
None of our packages can be purchased online. You could try & if you did succeed to buy all the components online, you would pay a lot more, maybe 20-30% more.
Over 40% of these families get their own airfares, on various airlines, often after discussing with us & looking at their budgets. A small % get frequent flyer tickets, but as mostly in or near peak season, frequent flyer tickets are hard to get.
The rest we get from certain airlines. None from VA.
We have tried to deal with VA, but their bureaucracy is worse than the public service, so we simply gave up talking to them & deal with other airlines flying to USA.
Most of our clients do not fly at the absolute peak of peak season, meaning they tend to avoid departing just before Christmas & majority end up departing end of DEC, or after 1st week of JAN. Most stay in USA 2-3 weeks & for last few years, those with younger kids, actually arrive home, day before school starts or even day or 2 or more after.
So, we put this out there to see if ANYONE at VA is listening.
If someone, anyone at VA is not reading posts about VA, then maybe they should.
Be very interested in seeing if we do get any message from anyone at VA or are VA stuck doing things the old way, which doesn't seem to be working that well.