Funny you should ask, although my story isn't likely to help you.
I have a loan with Westpac, and I qualify for a free Gold Altitude card. On a whim, I just rang them up and asked nicely "so what kind of deal can you do for me on a platinum" to which the girl replied "oh, on the rocket loan Platinum is free too."
"What about a supp card?"
"Free as well."
:shock:
So I'm like "OK, let's do it!" We go through a few questions, and then: "do you mind if I put you on hold, I'm having trouble with the fee-free", so I'm thinking "uh-oh" but when she comes back from hold she continues like nothing's happened and everything's OK.
Now I ain't counting my chickens before they're hatched. My application was sent for "further assessment" so Westpac still has a chance of escape if this really was a bungle. I'll post back when I hear back from them either way, but if I get it I'll be laughing.
Oh by the way, there's a deal where if you're signing up as a new customer, you get 15k rewards points upon first use of the card. Make sure that you confirm that with them before you sign up. That will ease the pain of joining a little bit, if nothing else.