ANA Crowne Plaza Kobe - Covid-19 Club room restrictions

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cosi

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May 29, 2009
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I was supposed to be attending a fair in Kobe in August.

Just got this email from the hotel.

Check out the restrictions re meals and alcohol.

Warmest Greetings from ANA Crowne Plaza Kobe.

We are contacting you about your upcoming reservation; check-in on 8th August and check-out on 12th August on Club Floor

Current rate for Club Superior Double room ( 30 sq meter )

8/8 27,978 JPY per room
8/9 27,978 JPY per room
8/10 24,277 JPY per room
8/11 24,277 JPY per room
---------------------------------------------------------------
Ground total for 4 nights 104,510 JPY incl. tax and all service charges

Due to COVID-19, we are changing Club Lounge Service; open at 3PM to 9 PM, it is Self-service, offer complimentary soft drinks, coffee and tea and snacks, but alcohol will not
be served. Breakfast will be serve in your room; you can choose Japanese Style or Western Style upon Check- In

Thank you and we look forward hearing you.


With Warmest regards,

Nao
Room Reservation

ANA Crowne Plaza Kobe

Having breakfast in my hotel room is never an option.

Unfortunately I will not be travelling and reservation has been cancelled.
 
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I was supposed to be attending a fair in Kobe in August.

Just got this email from the hotel.

Check out the restrictions re meals and alcohol.

Warmest Greetings from ANA Crowne Plaza Kobe.

We are contacting you about your upcoming reservation; check-in on 8th August and check-out on 12th August on Club Floor

Current rate for Club Superior Double room ( 30 sq meter )

8/8 27,978 JPY per room
8/9 27,978 JPY per room
8/10 24,277 JPY per room
8/11 24,277 JPY per room
---------------------------------------------------------------
Ground total for 4 nights 104,510 JPY incl. tax and all service charges

Due to COVID-19, we are changing Club Lounge Service; open at 3PM to 9 PM, it is Self-service, offer complimentary soft drinks, coffee and tea and snacks, but alcohol will not
be served. Breakfast will be serve in your room; you can choose Japanese Style or Western Style upon Check- In

Thank you and we look forward hearing you.


With Warmest regards,

Nao
Room Reservation

ANA Crowne Plaza Kobe

Having breakfast in my hotel room is never an option.

Unfortunately I will not be travelling and reservation has been cancelled.

LOL

I love getting these emails from hotels - even before coronavirus. They'd be doing renovations or private function or something and be outlining the substandard Club offer. It never seems to come with a "Since this is obviously not what you paid for, we have reduced your rate ... or ... applied a credit to your account... "
 
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