An open letter to Qantas re: a decidedly un-First Class experience LHR-BNE

[bullerdude]

Seems like a series of unfortunate events really.

These days you would think Qantas would be aware of delay impacts before the plane even lands and proactively working out what needs to be done.

 

[CaptJCool]

Did this all go on as part of the story that hit the press about Alan Joyce and the QF2 delays for the fuel sensor?

if so, it's understandable there's gonna be muck up.

That said, one expects as a first / business OP they would get priority treatment.
Seems like a black hole between. QF having the ticketed flight code # and Emirates operating the actual A380 TO Bris since Qantas don't fly their own Metal DXB to BNE.

The appropriate process appears to have been followed. Doubt EK staff could switch you to a non-EK operated flight

ie Theres only one direct DXB-BRI per day which was a missed connection.

There's 6 0thers shown as connections of which one is EK AND one is QF THE OTHER 4 aren't there's (well one Cathay) and of course they were trying to accommodate. Lot of PAX within the construct of the situation.

And going on the press reports QF were very slow to switch people to another nonQF/EK airline

id be bummed to miss the FIRST shower but I wouldn't expect any compensation will be forthcoming apart from the potential question of late departure exLHR. On FlightAware, this flight on 30/12 departed at 2244 1 hour and 59 minutes after scheduled departure time of 2045.