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AMEX Platinum Travel - BNE Car hire

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vertisol

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Have a family holiday coming up to QLD so thought I would book some car hire through the AMEX Platinum online travel service as I have a $200 credit.
The only car hire option that came up was with a company called ACE Rentals. Yard is offsite and pickup is in a minivan.

Does this sound right? They have poor reviews too.
 
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