AmEx Platinum Global Dining Collection Benefit on Pause | Australian Frequent Flyer
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AmEx Platinum Global Dining Collection Benefit on Pause

Harryf

Newbie
Joined
Jun 11, 2020
Messages
1
Saw more restaurants are opening up so called Amex to make a dinner reservation and was told they no longer have access to the reserved tables until further notice…… a bit disappointed cos it's one of the advertised beneifts for the platinum card
Just want to post it here to let others know
 

Daver6

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Dec 31, 2011
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I don't understand why that means that they can't book you a table. All they need to do is call up and make a reservation on your behalf. No excuse for them not doing this.
 

Quattro

Member
Joined
Feb 15, 2019
Messages
160
Well that's very disappointing. I do agree they could've still called on your behalf. Bit slack being they wouldn't exactly be inundated with these types of requests, surely.
 

motlking

Junior Member
Joined
Sep 30, 2011
Messages
43
Interesting, I remember you could book a table online from places like Quay where they have reserve a table for platinum card holders everyday. Was a decent benefit since you could skip the 6 month wait at the time.
 

Matt_01

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Mar 12, 2016
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Happy to have stumbled across this thread, I did not know this was a card benefit.
 

GoldCanyon340

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Joined
Jun 15, 2011
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Happy to have stumbled across this thread, I did not know this was a card benefit.
Oh yeah. Centurion (and probably Platinum too) used to have a table guaranteed at Tetsuya's. And that's going back years.
Post automatically merged:

I don't understand why that means that they can't book you a table. All they need to do is call up and make a reservation on your behalf. No excuse for them not doing this.
Well that's very disappointing. I do agree they could've still called on your behalf. Bit slack being they wouldn't exactly be inundated with these types of requests, surely.
Sounds like not uncommon Amex customer service TBH
 

Jousams

Active Member
Joined
Dec 17, 2011
Messages
672
Virgin
Gold
maybe its just me but ive always been underwhelmed by the benefit. I remember my receipt at Sake in the rocks had VIP on it? Certainly didn't feel like a VIP.

Come to think of it, thats the most recognition ive got as an amex plat cardholder ever.
 

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